Privacy Policy

Effective Date: 03/04/2024
Store: Wetowel
Website: https://wetowel.com/

1. Overview

Wetowel (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information to provide a smooth shopping experience—from browsing Dresses and Outerwear to checking out T-Shirts and Tote Bags.

2.1 Personal Information You Provide

When you interact with our website, we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely via third-party providers)
  • Order details and purchase history

2.2 Automatically Collected Information

When you visit our site, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring website or source

2.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality
  • Remember your preferences
  • Analyze website performance
  • Improve user experience

You can manage or disable cookies through your browser settings.

3. How We Use Your Information

We use your information to operate efficiently and provide better service.

Key Uses Include:

  • Processing and fulfilling orders
  • Managing payments and transactions
  • Providing shipping updates and tracking
  • Responding to customer service inquiries
  • Sending order confirmations and support emails
  • Improving our website, products, and services
  • Preventing fraud and unauthorized transactions

We only use your information for legitimate business purposes.

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties necessary to operate our business.

4.1 Service Providers

We may share information with:

  • Payment processors
  • Shipping carriers (USPS, UPS, FedEx)
  • Website hosting and analytics providers

These partners only access the information necessary to perform their services.

4.2 Legal Requirements

We may disclose your information if required to:

  • Comply with legal obligations
  • Respond to lawful requests from authorities
  • Protect our rights, property, or safety

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Secure data encryption (SSL technology)
  • Restricted access to sensitive information
  • Monitoring systems to detect vulnerabilities

While we take reasonable precautions, no system can be guaranteed 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Once no longer required, your data is securely deleted or anonymized.

7. Your Rights & Choices

You have control over your personal information.

You may:

  • Request access to your data
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

8. Email Communications

By placing an order or contacting us, you may receive transactional emails such as:

  • Order confirmations
  • Shipping updates
  • Customer support responses

You may also receive promotional emails, which you can opt out of at any time by clicking the unsubscribe link.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • Their privacy practices
  • Their content or policies

We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take steps to delete it.

11. International Users

If you access our website from outside our primary service region, you acknowledge that your information may be transferred and processed in locations where data protection laws may differ.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will:

  • Be posted on this page
  • Take effect immediately upon posting

We recommend reviewing this policy periodically.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

14. Summary

Here’s the clear version:

  • We collect only what’s necessary to serve you
  • We do not sell your data
  • We use secure systems to protect your information
  • You have full rights to access and control your data
  • We keep things transparent—no hidden practices

At Wetowel, privacy isn’t just a checkbox—it’s part of how we build trust. Every click, every order, every interaction is handled with care and respect for your data.