Terms of Service

Effective Date: 03/04/2024
Store: Wetowel
Website: https://wetowel.com/

1. Overview

Welcome to Wetowel. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our site or purchasing from us, you agree to be bound by these Terms.

Throughout this document, “we,” “us,” and “our” refer to Wetowel. “You” refers to the user, customer, or visitor of our website.

If you do not agree with any part of these Terms, you should not use our services.

2. Eligibility & Use of Website

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction
  • You will use this site only for lawful purposes
  • You will not engage in fraudulent, abusive, or harmful activities

You agree not to misuse the website in any way that could damage, disable, or impair our services.

3. Products & Services

Wetowel offers a curated selection of fashion products, including:

  • Dresses
  • Outerwear
  • T-Shirts
  • Tote Bags

We make every effort to display product descriptions, images, and pricing accurately. However:

  • Colors may vary slightly due to screen settings
  • Product availability may change without notice
  • We reserve the right to discontinue any product at any time

4. Pricing & Payments

All prices listed on our website are in USD unless otherwise stated.

Payment Terms:

  • Payment is required at checkout
  • We accept major credit/debit cards and supported payment methods
  • You agree to provide current, complete, and accurate billing information

We reserve the right to:

  • Refuse or cancel orders at our discretion
  • Correct pricing errors, even after an order has been placed

If your order is canceled after payment, you will receive a full refund.

5. Order Acceptance & Cancellation

Your order is considered accepted once it has been processed and shipped.

We may cancel or refuse orders if:

  • There is suspected fraud or unauthorized activity
  • Payment cannot be verified
  • Product is out of stock or unavailable

You may request cancellation:

  • Only before your order has been processed
  • Once shipped, orders must follow our Return & Refund Policy

6. Shipping & Delivery

We aim to process and deliver orders efficiently and transparently.

Key Shipping Terms:

  • Orders are processed within 1 business day
  • Delivery typically occurs within 3–7 business days
  • Shipping is handled by USPS, UPS, or FedEx
  • A flat shipping fee of $6.99 applies

Delivery times are estimates and may vary due to external factors such as weather or carrier delays.

7. Returns & Refunds

Our Return & Refund Policy is designed to be clear and customer-friendly.

Summary:

  • 60-day return window
  • Refunds processed within up to 12 business days
  • No restocking fees

For full details, please refer to our Return & Refund Policy page.

8. Intellectual Property

All content on this website—including text, images, logos, graphics, and design—is the property of Wetowel and is protected by applicable intellectual property laws.

You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use our branding or materials for commercial purposes

Unauthorized use may result in legal action.

9. User Conduct

By using our site, you agree not to:

  • Violate any laws or regulations
  • Transmit harmful code (viruses, malware, etc.)
  • Attempt to gain unauthorized access to our systems
  • Use our services for illegal or unethical purposes

We reserve the right to terminate access if these rules are violated.

10. Third-Party Services

We may use third-party services (e.g., payment processors, shipping carriers) to operate our business.

We are not responsible for:

  • Third-party website content
  • Service interruptions caused by third parties
  • External policies or practices

Use of third-party services is subject to their respective terms.

11. Limitation of Liability

To the fullest extent permitted by law, Wetowel shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, revenue, or profits
  • Delays or failures caused by events beyond our control

Our total liability shall not exceed the amount paid for the purchased product.

12. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

We do not guarantee:

  • That the website will be uninterrupted or error-free
  • That products will meet every individual expectation

However, we stand behind our quality standards and will address valid concerns through our support channels.

13. Indemnification

You agree to indemnify and hold harmless Wetowel from any claims, damages, or expenses arising from:

  • Your misuse of the website
  • Your violation of these Terms
  • Your infringement of any third-party rights

14. Privacy

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

15. Modifications to Terms

We reserve the right to update or modify these Terms at any time.

Changes will:

  • Take effect immediately upon posting
  • Apply to all future use of the website

Continued use of the site constitutes acceptance of updated Terms.

16. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles.

17. Contact Information

If you have questions about these Terms, please contact us:

18. Entire Agreement

These Terms, along with our Shipping Policy and Return & Refund Policy, constitute the entire agreement between you and Wetowel regarding your use of our services.

19. Summary

Here’s the straight version:

  • Use the site responsibly
  • Orders are subject to availability and verification
  • Shipping and returns follow clearly defined timelines
  • We protect our content and expect fair use
  • If something goes wrong, we handle it professionally

Using Wetowel means you’re agreeing to a system designed to be clear, fair, and reliable—for both sides.